Presage Media LLC Privacy Policy
Effective Date: November 3, 2024
Last Updated: November 3, 2024
Welcome to Presage Media. This Privacy Policy explains how we collect, use, and protect your information when you visit our website presage.media
Personal Information:
We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, billing information, and other contact details when you engage our services or communicate with us.
Service-Specific Information
For each of our services, we may collect different types of information as necessary to fulfill the service requirements:
Website Building: Information related to your website, including domain details, website structure, content preferences, and branding elements.
Course Building: Course materials, curriculum outlines, multimedia content, and any information about intended learners or course goals.
Community Management: Information related to your community management needs, including group policies, user preferences, engagement metrics, and user demographics.
Motion Graphics and Thumbnail Design: Any images, video files, branding details, and design preferences you provide for creating graphics and thumbnails.
Video and Audio Files: For post-production services, we may collect video, audio, and other content files that you submit for editing. This content is stored securely and only accessed by authorized personnel to fulfill the service requirements.
Usage Data:
We may collect information about your interactions with our website and services, such as IP addresses, browser type, access times, pages visited, and other analytics data to improve our services and user experience.
Cookies and Tracking Technology:
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
How We Use Your Information
We use the information we collect to:
Provide and Manage Services: Process and complete your orders, including post-production editing, website creation, course development, community management, and design services.
Customize and Improve Services: Analyze your preferences to tailor our services and improve their effectiveness.
Communicate with You: Send you updates, notifications, and promotional content; respond to inquiries and requests.
Ensure Security: Protect against unauthorized access, fraud, and other security risks.
How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information under the following circumstances:
Service Providers: We may engage third-party providers to perform functions on our behalf, such as payment processing, data storage, and project management. They have access to your information solely to perform tasks for Presage Media and are bound to confidentiality obligations.
Collaboration Partners: In the case of co-produced services or outsourced aspects of website development, course building, or design, we may share necessary project-related information with trusted partners who assist in delivering our services.
Legal Requirements: We may disclose information if required by law or in response to valid legal requests by public authorities (e.g., court orders or government agencies).
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
We retain your personal information, media files, and project materials only as long as necessary to fulfill our services, comply with legal requirements, resolve disputes, and enforce our agreements. Upon completion of services or upon your request, we will securely delete or anonymize your data, with exceptions for any information we are required to retain by law.
Access and Update: You may request access to or updates to your personal information. Contact us for assistance in making changes or requesting a copy of your data.
Opt-Out: You may opt out of receiving marketing communications from us by following unsubscribe instructions in those communications or by contacting us directly.
Data Deletion: You may request deletion of your personal information and media files by contacting us. However, we may need to retain certain data for administrative or legal purposes.
Our services are not intended for individuals under the age of 13. If we learn we have that information, we will delete it. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
International Data Transfers
If you are accessing our services from outside the United States, please note that your data may be transferred to, stored, and processed in United States, where our servers are located. By using our services, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this policy.
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Presage Media LLC
116 Agnes Road,
Suite 200
Knoxville, TN 37919
contact@presage.media
4233001587