Presage Media LLC Terms and Conditions

Effective Date: November 3, 2024
Last Updated: November 3, 2024

Welcome to Presage Media. These Terms and Conditions ("Terms") govern your use of our services, including post-production video editing, website building, course development, community management, motion graphics, and thumbnail design. By using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.

  1. Acceptance of Terms

By engaging with Presage Media, you agree to these Terms and our Privacy Policy. These Terms apply to all services provided by Presage Media, and any additional agreements signed between you and Presage Media will also govern your use of our services.

  1. Our Services

Presage Media offers a range of media and digital services, including:

  • Post-Production Video Editing: Editing, color grading, audio mastering, visual effects (VFX), sound effects (SFX), and more.

  • Website Building: Design and development of custom websites tailored to your brand.

  • Course Development: Creation of online courses, including curriculum structuring, multimedia, and design.

  • Community Management: Online community support, including content management, moderation, and engagement.

  • Motion Graphics & Thumbnail Design: Custom graphics, animations, and thumbnail creation.

We reserve the right to modify or discontinue any of our services without prior notice. You acknowledge that certain services may be subject to specific terms, and you will be notified of these terms when applicable.

  1. User Responsibilities

When using our services, you agree to:

  • Provide accurate, complete, and current information.

  • Comply with all applicable laws and regulations.

  • Not use our services to engage in any unlawful or prohibited activities.

  • Not share, distribute, or reproduce our proprietary materials without our written consent.

  • Retain a backup copy of any files you submit to us, as we are not responsible for data loss.

You are responsible for maintaining the confidentiality of your account information and for all activities under your account. You agree to notify us immediately of any unauthorized access or use of your account.

  1. Project Requirements and Communication

Upon starting a project, Presage Media will outline the scope, timeline, and deliverables. Any additional requests beyond the agreed-upon scope may incur extra charges and affect the delivery timeline.

Client Responsibilities
You agree to provide all necessary materials, feedback, and approvals promptly to ensure timely project completion. Delays in providing these may affect delivery timeframes and costs.

Communication
We communicate with clients via [email, project management tools, or other specified means]. Timely responses are essential for us to deliver high-quality services.

  1. Payment Terms

Pricing
Pricing varies based on the scope of services. A detailed quote will be provided upon request.

Deposits
A deposit may be required before work begins. The deposit amount and payment schedule will be outlined in our initial agreement.

Payment Schedule
The payment schedule, including any installments or final payment, will be agreed upon before project initiation. Failure to make timely payments may result in project suspension or termination.

Late Fees
We reserve the right to charge late fees for overdue invoices. Any late fees will be outlined in the initial agreement.

  1. Intellectual Property and Licensing

Client Content
You retain ownership of all materials you provide to Presage Media. By submitting content to us, you grant us a limited, revocable license to use, reproduce, and modify your content solely to fulfill your project requirements.

Deliverables
Upon full payment, you will own the final deliverables as agreed upon. However, Presage Media retains a license to use non-confidential deliverables for portfolio and promotional purposes unless otherwise specified in writing.

Proprietary Materials
Presage Media retains ownership of any proprietary materials or tools used in the creation of your project. You may not modify, share, or resell our proprietary materials without explicit permission.

  1. Confidentiality

We are committed to maintaining the confidentiality of any sensitive information you share with us. All client information, files, and project details are treated as confidential and will not be disclosed to third parties except as required by law or with your explicit consent.

  1. Revisions and Approval Process

Presage Media allows a limited number of revisions as part of the project fee, as specified in the project agreement. Additional revisions beyond the agreed-upon amount may incur additional fees. You are responsible for reviewing deliverables and providing feedback within the specified timeframe.

  1. Termination of Services

Both you and Presage Media have the right to terminate the service agreement at any time. If you terminate the project, any fees for completed work will be due, and deposits may be non-refundable depending on the stage of the project.

In the event of termination, Presage Media will deliver any completed or partially completed work that has been paid for. We reserve the right to retain a copy of all project files as a record.

  1. Limitation of Liability

To the maximum extent permitted by law, Presage Media shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services. Our total liability for any claims related to the services will not exceed the total amount paid by you for the services.

  1. Dispute Resolution

In the event of a dispute, you agree to first attempt to resolve it with Presage Media amicably. If resolution is not achieved, both parties agree to pursue mediation or arbitration before resorting to formal legal action.

  1. Governing Law

These Terms and any dispute arising from your use of our services shall be governed by and construed in accordance with the laws of The United States, TN, Knoxville. You agree to submit to the jurisdiction of the courts in The United States for the resolution of any disputes.

  1. Changes to Terms and Conditions

Presage Media reserves the right to update these Terms periodically. If we make significant changes, we will notify you by email or through a notice on our website. Your continued use of our services after the effective date of the revised Terms constitutes your acceptance of the changes.

  1. Contact Us

If you have any questions or concerns about these Terms, please contact us at:


Presage Media LLC
116 Agnes Road,
Suite 200
Knoxville, TN 37919
contact@presage.media
4233001587